Ordering & Payment
1. What products do you offer?
At FemDresser, we offer a wide range of high-quality products designed for people embracing their feminine side. Our collection includes breast forms, bodysuits, shapewear, wigs, clothing, and silicone masks with feminine makeup.
2. How can I place an order?
Simply browse our products, select the items you’d like to purchase, and add them to your cart. Once you’re ready, proceed to checkout, where you can fill in your shipping information and select a payment method. We accept secure payment through third-party payment processors.
You can check out as a guest, or you can register an account to become a VIP member and enjoy exclusive benefits, such as coupons.
3. What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards and PayPal. Payments are processed securely through trusted third-party payment gateways.
4. Can I change or cancel my order?
If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been processed and shipped, we cannot make changes. Refer to our Return Policy for further details on returns.
Shipping & Returns
5. Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary based on your location. You can view the shipping options during checkout.
6. How can I track my order?
Once your order is shipped, we will send you a tracking number via email so you can monitor its progress.
7. Are customs duties included in the price?
Customs duties and taxes are not included in the price of the products. Depending on your location, additional charges may apply when the package reaches your country. Please check with your local customs office for more information.
8. How do I return or exchange a product?
If you’re not completely satisfied with your purchase, please refer to our Return Policy for information on how to return or exchange items. Returns and exchanges are subject to certain conditions, and some products may not be eligible for return (e.g., custom or personalized items).
Product Customization & Sizing
9. Do you support product customization?
Yes, we offer customization on all our silicone products. This includes custom colors, patterns, and makeup designs for our silicone masks. Please contact us for more details on customizing your order.
10. How do I choose the right size for my products?
We provide detailed sizing charts for each product on our website. Be sure to consult these charts before placing your order. If you’re unsure about sizing or need assistance, our customer service team is available to help.
Privacy & Customer Service
11. Is my personal information safe?
Yes, we take your privacy seriously. We use secure encryption technology to protect your personal information during transactions. Please read our Privacy Policy for more details on how we protect your data.
12. How do I contact customer service?
If you have any questions or need assistance, please feel free to reach out to our customer service team via email at service@femdresser.com. We aim to respond to all inquiries as quickly as possible.